Why Choose Us?

Dominic Care.
Get to know us.

We provide friendly, caring and supportive services to our clients, their families and friends. We are proud of the extensive range of experiences that we can bring to care provision, delivered by truly professional and supported staff who are passionate about what they do.

We deliver care which is tailored to your needs. Our aim is to provide you with whatever help you need to remain independent and living in your own home.

Our management team has been helping people across north-east Hampshire and south-west Surrey lead independent lives for over twenty years, so clients and their families can rest assured that they will be in safe, capable and caring hands.

Dominic Care is a company that values our staff, as well as providing the highest possible standard of support and care for all clients. We work hard to deal with any situation that comes our way. This can only be achieved by having care teams who believe in what they do and how they can make a positive difference to the people who choose us to care for them. All care team members are encouraged to reach their true potential by linking learning to actions and theory to practice. There is a personal development path, appraisal system and support for the staff to help them excel. We have award schemes and incentives/bonuses in place which are easily achievable with reliability and flexibility.

All about you and your choices

We work with you to develop a bespoke support plan. In this way, the care you receive is designed and planned precisely to your needs, with you in control every step of the way. It’s your care, chosen by you and delivered the way you want to receive it. We support a wide range of clients – from dementia sufferers and stroke patients to people recently released from hospital.

 

Technology matters

We are in the process of introducing a new PASS system. It’s a living care plan for our clients that provides a real-time view of care delivery – both historic records through to what happened on the last visit, and continues to log everything that happens each time care is delivered. This smart phone-based system allows our care teams to update all aspects of the care plan including our clients’ personal care, medication, history, and all relevant care notes. We have all we need to know, at the touch of a button.

We believe in excelling and this system gives us vital, up-to-date information so that our clients and staff know exactly how the care is being provided. This can provide the families with much-needed reassurance and means that they can monitor the care of their loved ones from anywhere.

What we stand for

Principles that we stand for:

• Enhance the lives of our employees and our service users
• Run our business with pride and integrity
• When we make mistakes we will learn from them
• We will always celebrate good practice

Our Values:

• Service Excellence
  We strive to provide a high quality and reliable service, getting it right first time.
  We focus on excellence in everything we do.
• Service User Focus
  We ensure our service users are integral to our decision making process.
• Honesty & Integrity
  We are committed to being open, honest and to admit to our mistakes.
  We will endeavour to adhere to our values in all of our activities and strive to be an exemplar of good practice.

Dominic Care works with the following organisations: