Becky Howell, Senior Care Manager
Posted 09 May 2018
I have worked in care for over 8 years with Dominic Care, achieving my care qualifications as I trained up from a community support worker to care manager. At the beginning of 2020, I achieved my QCF level 5 in Health and Social Care and Care Management qualifications.
I am the lead for the care team, overseeing the monitoring of clients well-being, as well as supervising care staff to ensure care standards remain high. I ensure the care schedules are completed promptly each week and will usually be the voice at the end of the phone dealing with your care needs. If a complaint arises, I endeavour to rectify this speedily because client happiness and well-being is important to me.